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The short version
Pip's Tangle Trouble doesn't ask for your name, email or an account. The game can send anonymous play data to help us improve it, but only if you say yes, and you can turn it off any time in Options.
What stays on your computer
Your save files stay on the computer you play on. The game also keeps a small play diary next to your saves, in a folder called playtest. It notes things like level starts, hits, lives lost, checkpoints, boss hits and level exits. It stays on your computer unless you choose to share it.
Asking first
The first time you reach the title menu, the game asks: "Send anonymous play data (levels, deaths and times) to the developer?" Choose "Yes, send it" or "No thanks". Closing the question counts as no. Nothing is sent unless you say yes.
What is sent if you say yes
The game sends the lines from its play diary. Each line can include: the time it happened (your computer's clock), what happened (for example a level start, a hit, a lost life, a checkpoint, a boss hit or a level exit), the level and area, Pip's position in the level, the power-up he was wearing, how long you'd been in the level, how many lives you had, what caused a hit or lost life, a short note (such as the level name, golden spools found, a Printer Workshop score, or your overall progress when you continue a file) and whether Gentle mode is on. Each batch also includes the game's version number, whether you play on Windows or Mac, which of the 3 save files the lines came from, and a random tester ID.
Your tester ID
The tester ID is a random code the game makes on your computer the first time it needs one. It isn't made from your name, your email or anything about your computer. While sharing is on, Options shows the first 8 characters of it, so you can tell us which data is yours. The developer may give a tester ID a nickname on the dashboard to tell testers apart.
What is never sent
No names, emails, accounts, contacts, files, photos or device details beyond Windows or Mac. Your save files are not uploaded. The collector doesn't save your IP address.
Where it goes
Play data goes to a private dashboard that only the developer can open, run by Spool Theory on Cloudflare. It's protected by a password. It's used only to find the levels and spots that are too hard or confusing, so we can make the game better. It's kept until the developer deletes it.
If you're offline
If the game can't connect, the data waits on your computer and is sent next time. If you turn sharing on later, the game sends the diary from the beginning, including play from before you said yes.
Turning it off
Open Options from the title screen and set "Send play data" to OFF. Nothing more is sent after that. Data that was already sent stays on the dashboard until it's deleted.
Deleting your data
To have your play data deleted, get in touch with Spool Theory and quote your tester ID. You'll find it in Options while "Send play data" is ON, so write it down before you turn sharing off.
This website
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